Gator Plumbing
Review Summary
Gator Plumbing receives mixed reviews. Some customers report excellent service, professionalism, efficiency, high-quality workmanship, and reasonable pricing. They are praised for prompt scheduling, clear communication, and going above and beyond. However, other customers report unresolved issues, being charged for repeat visits without resolution, and a lack of accountability. Some reviewers also mention a backlog leading to delayed service.
Reviews
View All on Google4.9
(141 reviews)
J R
I had a terrible experience with Gator Plumbing. They didn’t finish the job properly the first time, leaving me with unresolved issues. When I contacted them to fix it, they not only failed to address the problem but also charged me $129.90 again for their visit! This is completely unacceptable. The customer service representative explained that they guarantee their work, however if the issue persists, they will come back, and charge $129 every time, even if the problem is not resolved. The lack of professionalism and accountability is shocking. I trusted them to do the job right, but instead, I feel taken advantage of. I wouldn’t recommend this company to anyone looking for reliable and honest service.
Teresa Soto
Plumber repaired a broken section of drainage pipe and replaced it with new piping. They did a great job and it was reasonably priced. The only draw back was that they came to check on the problem on a Thursday and we had to wait until the following Tuesday because they were backlogged. But once they got to our job site, they worked quickly and fixed the drainage issue.
kenneth grimmer